This translation is provided for information only. The Russian version of this document is legally binding.
1. General provisions
1.1. This document is a public offer by Mistral LLC (hereinafter, the Seller) and contains all the essential terms of a retail contract for the distance sale of goods.
1.2. Seller details: Mistral LLC, INN (Taxpayer ID) 7801522273, KPP 781301001, OGRN 1107847193255, address: office 507, premises 6-N, letter A, 15 Kamennoostrovsky Prospekt, St Petersburg, 197101.
1.3. In accordance with Article 437 of the Civil Code of the Russian Federation, this document is a public offer. Placing an order on the website constitutes acceptance of the offer and signifies the Buyer’s agreement to all of its terms.
1.4. The Seller may amend the offer without prior notice. The current version is always published on this page. The relationship between the parties is governed by the version in force at the time the order was placed.
2. Definitions
2.1. Website — the web resource regattafortuna.com.
2.2. Goods — the products presented in the “Shop” section of the website.
2.3. Buyer — an individual or legal entity that has placed an order on the website.
2.4. Order — a request submitted by the Buyer to purchase selected Goods.
3. Subject of the contract
3.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to accept the Goods and pay for them on the terms of this offer.
3.2. Ownership of the Goods and the risk of their accidental loss pass to the Buyer upon delivery of the Goods to the Buyer or to a person designated by the Buyer.
4. Placing an order
4.1. Orders are placed via the cart on the website, specifying the product name, size and quantity, as well as the Buyer’s contact details: name, phone number, email address, city and delivery address.
4.2. The Buyer is responsible for the accuracy of the information provided. The Seller is not liable for failure to fulfil obligations caused by incorrect information provided by the Buyer.
4.3. After the order is placed, the Seller’s manager contacts the Buyer to confirm the contents of the order and the availability of the selected size, calculate the delivery cost and agree on the payment procedure. The contract is deemed concluded upon such confirmation.
4.4. The Seller may decline to fulfil an order if the item in the selected size is out of stock, and will inform the Buyer accordingly. In this case, any money paid is refunded in full.
5. Price and payment
5.1. Prices for the Goods are shown on the website in Russian roubles and do not include delivery.
5.2. The Seller may change prices; the price of an order that has already been confirmed is not subject to change.
5.3. The delivery cost is calculated by the manager when confirming the order, based on the chosen delivery method, region and carrier rates, and is communicated to the Buyer before payment.
5.4. The payment procedure is agreed with the Buyer when the order is confirmed. Payment is possible on receipt of the goods, as well as by other methods available at the time of ordering.
6. Delivery
6.1. Delivery is made by one of the following methods at the Buyer’s choice: Russian Post, CDEK courier company, Ozon delivery service, or self-pickup in St Petersburg.
6.2. Delivery times depend on the region and the chosen carrier and are communicated to the Buyer when the order is confirmed. The Seller is not liable for delays caused by the carrier’s actions or by force majeure.
6.3. The address and opening hours of the pickup point are provided by the manager when the order is confirmed.
6.4. On receipt of the goods, the Buyer is advised to check that the order is complete, the appearance of the goods and the integrity of the packaging.
7. Returns and exchanges
7.1. Returns and exchanges of Goods are carried out in accordance with the Law of the Russian Federation “On Consumer Rights Protection” and the “Returns and exchanges” section of the website.
7.2. The Buyer may return Goods of proper quality within 7 days of receipt, provided their marketable condition and consumer properties are preserved.
8. Personal data
8.1. By placing an order, the Buyer consents to the processing of their personal data to the extent necessary to perform the contract.
8.2. Personal data is processed in accordance with the Privacy Policy published on the website.
9. Liability of the parties
9.1. The parties are liable in accordance with the legislation of the Russian Federation.
9.2. The Seller is not liable for damage caused by improper use of the Goods.
9.3. The parties are released from liability for failure to fulfil obligations if such failure is caused by force majeure.
10. Dispute resolution
10.1. Disputes are resolved through negotiation. Claims should be sent to info@regattafortuna.com and are considered within 10 calendar days.
10.2. If no agreement is reached, the dispute is referred to court in accordance with the legislation of the Russian Federation.